The Surgery

01747 840226

Dispensary

01747 840950

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

PLEASE BEAR IN  IND THAT DURING COVID19 SOME OF OUR SERVICES HAVE BEEN AMENDED OR SUSPENDED.  IF YOU HAVE AN QUESTIONS PLEASE CONTACT THE SURGERY AND WE CAN GIVE YOU INFORMATION THAT IS CURRENT.

In order for you to register:

    • It is very helpful, if possible, for us to see some form of proof of identity i.e. Passport or Driving licence, preferably photo ID if you have it. If not then a bank statement, utility bill or bank card.

    • For patients who are 18 years of age or younger please hand in their ‘red book’, this means that vaccinations can be recorded on your computer record. The Receptionist can photocopy the vaccination details and return the book to you

    • Complete the Purple GMS1 ‘Family doctor services registration form’GMS1.pdf from Oct 2017

    • We would also be grateful if you, and each member of your family, could complete the New Patient Questionnaire: Registration form – Adult Nov 2018 so that we have some background information whilst waiting for your full medical records to be transferred.  For children Registration form – children

    • Complete and return the Summary Record Consent form: Sharing your health records leaflet
    • We encourage all new adult patients to make an appointment to see the Practice Nurse for a New Patient Check, an approximately 20 minute appointment, so that we have a ‘baseline’ for future reference. During Covid 19 New Patient checks have been suspended. If you are on any regular repeat medication or have on-going health problems, we suggest that you make a telephone appointment with a GP as soon as possible, so that there is no delay in providing the medication that you need

  • The mobile telephone number on your record should be your own personal one. For patients under 16 we can put a parents mobile number and email address on their record but when they reach 16 these contact details will be removed. The patient should contact us when they reach the age of 16 to update their contact details to a personal mobile and email.

  • Please take the time to read our practice leaflet click on this link:  J83629 Practice Leaflet 2020 and complete and return all the various documents in your pack. Including the ‘Sharing your health record’, there is a consent form on the back of it.

The Practice Nurse will review all medical records that we receive and she may contact you to offer an appointment if she feels it would be to your advantage. If you have any questions, please ask the Receptionist. We hope that you do not need us often but we will always do our best to help if you do.

PLEASE NOTE THERE ARE LARGE PRINT OPTIONS OF THE ADULT AND CHILD MEDICAL REGISTRATION FORMS AND DATA SHARING AND DATA OPT OUT FORMS AT THE SURGERY.

IF YOU THINK YOU MAY HAVE A UTI (URINARY TRACT INFECTION)

Complete our: Questionnaire for patients with suspected UTI and bring that with your sample into the surgery before 11am.  This allows time for the Practice Nurse or GP to test the sample at the surgery and if necessary package the sample for sending to the laboratory at Salisbury District Hospital. The hospital courier usually collects our samples at 12.00.

There is an alternative form if you have been asked to bring an MSU (Mid stream Urine sample) sample into the surgery for another reason i.e. annual review ACR which is usually an early morning urine sample: URINE SAMPLE FORMS New Version 11.06.2018

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Chaperones

There are occasions when patients need to be assessed by a doctor which might involve intimate examinations. This Practice is committed to putting patients at ease whenever possible, and if you wish a chaperone ... [continue] Chaperones

Complaints and compliments

If you have any comments, suggestions or complaints about our services, please let a member of staff know. Or you should give some details to the Receptionist who will arrange for one of the ... [continue] Complaints and compliments

Data sharing

Introduction This page explains why information is collected about you, the ways in which this information may be used and who will be collecting it. Data Share Please read the attached ... [continue] Data sharing

Dementia

If you or someone you know has been diagnosed with dementia you’ll find some useful information on the Independent Age website (see the link below). https://www.independentage.org/ We have also put ... [continue] Dementia

How to register

Please bear in mind that during Covid19 some of our services have been amended or suspended. We have an open list and welcome requests for registration from patients living in ... [continue] How to register

Infection Control

Please follow the links, in blue, below to find out about our surgery policy on infection control. Infection control We would encourage patients to report any breeches of hygiene and/or ... [continue] Infection Control

Named GP

All patients at The Surgery, Silton have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Newsletters

Please download our newsletters by clicking on the links below Newsletter August 2020 Spring Newsletter 2020 +  Spring Newsletter SPEECH BUBBLE 2020 Winter Newsletter 2019-20 AUTUMN NEWSLETTER 2019 SUMMER NEWSLETTER ... [continue] Newsletters

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Download the practice boundary using this link

Updating your details

If you change your name, address or telephone number, please let our receptionists know as soon as possible. Alternatively you can download and complete the form attached here: New-Contact-Details-for-Silton-Surgery-SCR-Consent- If you ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

In some areas of the Health Service, there have been increasing incidences of violent and abusive attacks on staff. If any patient is considered to be abusive or violent towards ... [continue] Violent or abusive behaviour

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